FAQS

What do I need to bring to my intro session or first class?

Some comfy workout gear, a water bottle, maybe a towel, and a go-get-em attitude. Save a few minutes and fill out our waiver at the footer of this page!


What should I be eating before and after my first session or class?

Fueling yourself properly before classes is a must. Approximately 1-2 hours prior to class, eat a high quality carbohydrate and protein. Our favorites are eggs with oatmeal, protein fruit smoothie, or Greek yogurt with fruit. If you're coming to our early class, either have something very light, or simply come fasted - you will survive. 1-2 hours after class, follow the same procedure. Ask us for a list of SOTA-approved goodies to stock your pantry with the next time you get groceries. We HIGHLY recommend sitting down with a SOTA coach for a nutrition consult to make sure you're eating to meet your goals!


How many classes do I need to attend to get results?

Most of our members see results with 2-3 visits per week. Usually we recommend at least one upper body day, one lower body day, and a total body day. If you want to reach your goals faster, you need to sit down with us and talk nutrition. Your first nutrition session is free - do not pass it up. 


Will lifting those weights make me too bulky? I don't want to look like a beefcake.

Here's the truth: the myth that lifting weights make your "bulky" has been long debunked. The only thing you'll be building here is the confidence to crush your day outside of the gym. If you have questions about the methods we use, or the effectiveness of resistance training, don't hesitate to reach out!


I'm new and/or haven't been moving in a while, am I ready to jump into a class?

Our classes are open to most levels of fitness, and we guarantee un unbeatable workout regardless of your background. SOTA coaches are highly qualified to offer modifications based on where you're at, and we'll adjust every movement to enhance your experience here. Just give us a heads up if you have sore shoulders, cranky knees, or tight hammies, because safety is our number one priority.


What is your cancellation policy on classes?

When you sign up, we expect you to show up. It's something we've found to be truly effective in holding our clients accountable and skipping the snooze button. For that reason, we have an 8 hour cancellation policy on all of our classes:

  • An early cancel is any cancellation (online or by phone) that occurs more than 8 hours prior to the start of your class. You will not be charged for an early cancel.
  • A late cancel is any cancellation (online or by phone) that occurs less than 8 hours prior to the start of your class. Unlimited memberships will be charged $10; those with an 8X membership, 12X membership, or class package will lose one class.
  • A no show occurs if you do not cancel AND do not show up for your scheduled class. If a no show occurs, unlimited memberships will be charged $10. Those with an 8X membership,12X membership, or class package will lose one class and be charged an additional $10 when a no show occurs.

We understand that emergencies happen, so don't worry about your class status if you find yourself in one, but make sure to give us a heads up!


What is your refund/cancellation policy on personal training sessions?

Refunds
When you buy a set of sessions with us, we commit to having enough time to serve you. That affects how many other clients we can take on, because we invest more time into fewer clients to get you the best possible results. For that reason, we do not offer refunds on personal training packages.

Cancellations
If you have an appointment booked and need to cancel, there's no charge as long as you do it at least 24 hours in advance. For cancellations made within 24 hours or no-shows, that session is deducted from your package. 


Do I have to pre-register for a class?

When you sign up for your first free class, you'll be prompted to create a login. Signing up helps us out a ton because we design every class with the class size in mind. If you are new, we will help you create your account and show you around the studio. You can also speed up the registration process by filling out the waiver at the footer of this page!